If you’re anything like me you’ll always have questions!
I’ve tried to cover as many as I can, and here are those most frequently asked, but if there’s anything further you’d like to know, please get in touch via the contact page or drop me an email directly to jenny@themasteryventure.com.
About Mastery and Reset
Mastery and Reset is a project designed to help those suffering from invisible chronic illnesses, whether physical and/or mental, to navigate and manage the mental health challenges that present themselves.
We provide self-paced, self-help coaching products and services to educate and coach clients gently toward achieving a more positive mindset and ultimately their goals and improved overall well-being.
Master yourself. Reset your mind. Trust your journey. Together we grow – individually stronger with every step.
Hi, I’m Jenny, and I created Mastery and Reset after learning to adapt to life with an invisible illness myself. Everything I share comes from both lived experience and professional training, designed to help others who feel stuck, discouraged, or overwhelmed find their footing again. You can find out more about me here.
It’s built specifically for people with invisible chronic illness. Every tool, pace, and message is gentle, flexible, and based on neuroplasticity and self-compassion — no pushy “fix yourself” energy, just calm, steady progress.
I designed Mastery and Reset for those suffering from invisible chronic illness, but also anyone that needs a gentle compassionate approach to learning and feels they can benefit from our assistance and support. Our clients are those who genuinely want to progress forward with their lives for the better.
Sorry to sound blunt, but we can’t help those who don’t want to help themselves or expect a quick fix to their problems.
The process of helping yourself can be particularly beneficial for health, especially for those managing chronic illness.
Not only can it be much more cost effective at a time when money may be limited and a more adaptable approach that you can 100% shape to you as an individual, but to give just a few more of the many reasons it will also:
- enhance your empowerment and self-control
- improve mental health
- give you better self management skills in numerous aspects including symptom and pacing
- promote consistency in behavioural changes
- develop better coping skills
- enable personal growth and fulfilment
- help you sustain long term results
- provide an overall improved quality of life leading to a more holistic and balanced approach to well-being
You will have a greater understanding of your true self, your feelings, emotions, beliefs, values and drive. All this comes together to equip you with a powerful foundation for achieving change and reaching goals.
Self-coaching can be a great tool for personal development, but I’m not going to lie and say it’s ideal for everyone when there are situations where it may not be beneficial or could even be counterproductive:
- if you suffer from complex or severe mental health issues
- lack of objectivity
- when you procrastinate and need accountability
- have an over-reliance on oneself
- suffer the inability to break negative patterns
- have a misalignment with personal values
- become exacerbating for perfectionism
In these scenarios, it may be more beneficial to seek external support, whether through a coach, therapist, or another trusted individual, to gain the insight, guidance, and accountability needed for effective personal growth.
No — The Mastery Venture is not medical or clinical treatment. It offers mindset coaching, education, and self-help tools to complement your healthcare, not replace it.
Yes, definitely. What we offer works beautifully alongside therapy or medical care, helping you apply practical mindset tools between sessions.
We’d love to include everyone, but at the moment our services and digital products are designed specifically for people living in the UK. This helps ensure everything we offer is relevant, supportive, and aligned with UK guidance and systems. If we expand our availability in the future, we’ll share the news on our website and social media.
About the Mastery and Reset Academy
The Mastery and Reset Academy is a supportive space for those who are living with invisible chronic illness and want help and support in navigating the mental health challenges that come with it, looking to build a more positive mindset, and move gently toward their goals and improved overall well-being. We also welcome people seeking guidance at a gentle compassionate pace.
Absolutely. The Academy is designed with flexibility in mind, so you can go at your own pace, take breaks, and adapt exercises to your energy levels.
Yes. You can start and pause whenever you need, without feeling rushed. The goal is steady, gentle progress that fits your life.
There is no pressure whatsoever to get any of the work done by any deadlines. Unless otherwise stated, our services are designed to be accessed at times and places to suit you and when you feel up to it. Work through the content completely at your own pace.
Yes. Once the Academy is open you can join at any time. The Founding Members offer is only available for a limited period.
The Academy is opening soon. In the meantime, you can join the waitlist to be the first to know when enrolment begins — and to secure early access at the founding members’ rate.
After purchase or registration, you’ll receive login details to access the content through a secure learning platform called Membervault. All modules are available digitally and printable where appropriate. Some content is delivered via email.
Yes. Members can reach out via email for guidance or clarification, and we also provide reflective prompts to help you work through challenges independently.
When you join and pay your first fee a recurring payment will automatically be set up and will charge your chosen card the monthly amount on the same date each month. You can pay using credit or debit cards.
If you join as a Founding Member your membership fee will stay the same for the entire term of your membership, so no price increases. If you cancel your membership as a Founding Member and decide to rejoin, you will need to sign up at the current normal members fee. Normal member fees may be subject to small increases from time to time.
Yes you can and there is no termination fee. Please see our Cancellation and Refund Policy for more information.
No experience needed. Everything is beginner-friendly, simple, and designed to work whether you prefer printable pages or digital access.
You will need an internet connection to be able to access the online coaching and take part in the community aspect, plus an email account. You will need the genuine want to succeed and patience to see positive results.
I’m not good with complicated tech either! I will try and keep everything as easily accessible as possible. If you have any problems at all, please just let me know.
I would love to be able to say yes, and in many cases we have achieved successful results, but the truthful answer is no. Outcomes very much depend on the individual, only you can govern your outcomes. We will endeavour to provide as much help and support as possible, but it is down to you whether you achieve your goal.
There is a 14 day money back guarantee. However, due to the nature of the purchase this is only applicable if the contract has not been partially or fully fulfilled ie you have not accessed or used the content or community in any way. Please see the Cancellation and Refund Policy.
General Information
A chronic illness is often the term used for a mental and/or physical condition that lasts over a period of time, usually three months or more. The illness may be treatable, but most often it’s a case of managing the symptoms.
Yes we can. You really don’t need to have a concrete plan to move forward, you can adapt as you go and change direction at any point. This is quite common and we would always recommend that you allow some flexibility, to reduce pressure on yourself.
We will never judge you. Everyone deals with things differently, problems are relative to an individual and their personal circumstances. What’s difficult for one person may be completely different for someone else.
Definitely. The early stages and acceptance can be very hard when you’re diagnosed with a chronic illness. This is often the time when people need the most support as they try to adjust to a new reality.
Yes, we can. There is never a wrong time to reach out for help and support. The time needs to be right for you, just jump on board whenever you are ready.
If you have any further questions about my services or how I can help you please get in touch.
