If you’re anything like me you’ll always have questions. Here are those most frequently asked, but if there is anything further you’d like to know please get in touch via the contact page or drop me an email directly to jenny@themasteryventure.com.
A chronic illness is often the term used for a mental and/or physical condition that lasts over a period of time, usually three months or more. The illness may be treatable, but most often it’s a case of managing the symptoms.
We welcome anyone with a chronic illness who feels they can benefit from our assistance and support. Our clients are those who genuinely want to progress forward with their lives for the better.
It may sound blunt, but we can’t help those who don’t want to help themselves or expect a quick fix to their problems. We can’t deliver if you aren’t prepared to do your bit. You also need to be prepared to have patience and take small manageable steps for lasting results.
You will need an internet connection to be able to access the online coaching and take part in the community aspect, plus an email account. You will need the genuine want to succeed, the patience to see positive results, the willpower to make things happen and some time to do the work.
The Bootcamp content will mainly be delivered via an independent learning management system called Membervault. You will have your own private access details to log in. You will also receive some bits via email.
When you join and pay your first fee a recurring payment will automatically be set up and will charge your chosen card the monthly amount on the same date each month.
Yes you can and there is no termination fee. Please see our Cancellation and Refund Policy for more information.
Yes you can. The sooner the better, so you won’t miss anything that could potentially be helpful to you.
We don’t offer a free trial, but please do get in touch to ask any questions that you may have.
There are no time stipulations, you take as much time as you need. There aren’t any deadlines to meet and there is no pressure, but we do recommend you establish a routine to help you remain accountable to yourself and maintain momentum. If you need help with planning what works best for you please get in touch.
Definitely. The early stages and acceptance can be very hard when you’re diagnosed with a chronic illness. This is often the time when people need the most support as they try to adjust to a new reality.
Yes, we can. There is never a wrong time to reach out for help and support. The time needs to be right for you, just jump on board whenever you are ready.
If you join as a Founding Member your membership fee will stay the same for the entire term of your membership, so no price increases. If you cancel your membership as a Founding Member and decide to rejoin, you will need to sign up at the current fee available and may be subject to increases.
Please check the terms of ‘special offers’ that will appear from time to time for applicable conditions.
There is a 14 day money back guarantee. However, due to the nature of the purchase this is only applicable if the contract has not been partially or fully fulfilled ie you have not accessed or used the content or community in any way. Please see the Cancellation and Refund Policy.
I’m not good with complicated tech either! I will try and keep everything as easily accessible as possible. If you have any problems at all, please just let me know.
At The Mastery Venture we will never judge you. Everyone deals with things differently, problems are relative to an individual and their personal circumstances. What’s difficult for one person may be completely different for someone else.
I would love to be able to say yes, and in many cases we have achieved successful results, but to be brutally blunt the truthful answer is no. Outcomes very much depend on the individual, only you can govern your outcomes. We will endeavour to provide as much help and support as possible, but it is down to you whether you achieve your goal. All we can do is guide you in the right direction.
There is no pressure whatsoever to get any of the work done by any deadlines. The Bootcamp is designed to be accessed at times and places to suit you and when you feel up to it. Work through the content completely at your own pace.
You will get access to the existing content on Membervault and some of the content will be sent to you via email over a period of time. New content will be made available as it is published. We aim not to overwhelm you with too much at once so encourage members to go through it at their own pace.
Yes we can. You really don’t need to have a concrete plan to move forward, you can adapt as you go and change direction at any point. This is quite common and we would always recommend that you allow some flexibility, to reduce pressure on yourself.
